Publications

I’ve spent part of my professional life as a freelance journalist. If you’re interested in what I write about, here is a sample of articles.

Health regulation

  • ‘Virtually daily grief’—understanding distress in health practitioners involved in a regulatory complaints process: a qualitative study in Australia
    • Biggar, S; Van der Gaag, A; Maher, P; Evans, J; Bondu, L; Kar Ray, M; Phillips, R; Tonkin, A; Schofield, C; Ayscough, K; Hardy, M; Anderson, S; Saar, E; Fletcher, M.
    • International Journal for Quality in Health Care, Volume 35, Issue 4, 2023
    • https://doi.org/10.1093/intqhc/mzad076
  • Finding space for kindness: public protection and health professional regulation’
  • ‘How Can We Make Health Regulation More Humane? A Quality Improvement Approach to Understanding Complainant and Practitioner Experiences’
  • The role of governing boards in improving patient experience: Attitudes and activities of health service boards in Victoria, Australia’
    • Bismark, Marie; Biggar, Susan; Crock, Catherine; Morris, Jennifer M.; and Studdert, David M.
    • Patient Experience Journal: Vol. 1: Iss. 1, Article 19 (2014)